Online Safety


CU Online has robust security features in place to protect your data.


  • Protection of your personal data using SSL (Secure Socket Layer) encryption – Industry wide strong level of encryption
  • Secure sign-in – Three tiered login – for additional levels of access and security
  • 8 digit PIN and Password – as per industry best practice guidelines
  • Firewall protection – to stop unauthorised access and protect the information on your systems
  • Time-out facility – which automatically signs you out after a period of inactivity (to continue banking online, simply sign in again)
  • Secure Messaging – all account specific member communication is sent through a secure channel in CU Online
  • PINs issued by secure pin mailer, with accompanying letter